COVID19 Delivery Announcement – The site owners are processing orders as usual and deliveries will go out as normal

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COVID19 Delivery Announcement – The site owners are processing orders as usual and deliveries will go out as normal

Cookie Policy

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Cookie Policy for Sweet Lilac

What Are Cookies

Cookies are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we may need to store these cookies. We will also share how you can prevent these cookies from being stored however this may limit customer browsing experience and could restrict certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies…

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no set industry standards for disabling cookies without completely disabling the functionality and features they add to this site. It is generally recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in disabling certain functionality and features of the site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

When you create an account with us then we will use cookies for the management of the signup process and for general administration purposes. Most of these cookies will usually be deleted when you log out however in some cases some may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are required to ensure that your order is remembered between pages so that we can process it properly.

In order to provide you with the very best experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

We also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

We Google Analytics which is one of the most trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as time spent on the site and the pages that you visit so we can continue to produce the very best content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies will track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make changes to the way that the site is delivered to you. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a cookies to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For full information on Google AdSense see the Google AdSense privacy FAQ.

We may use adverts to lower the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

We may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel could be of interest to you.

Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social networking buttons or plug-ins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; twitter, facebook, google+, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Customer Reviews

"Placed my first order with you on Thursday night for the 4 colour collections offer – received Saturday. That is what I call speedy service. The flowers are gorgeous and well worth the money. Know where to get my flowers in the future."

"I have just received my order from SweetLilac and WOW what can I say but Fabulous!! Such variety of sizes and colour they are just what I have been searching for. Also, I compliment you on your swift service and excellent packaging. I will recommend your company to everyone I know."

"Very quick delivery, lovely flowers thank you"

"Stunning flowers arrived today. Excellent quality and service…..thank you x"

"Exceptional customer service from Chris @ Sweet Lilac, really pleased with my order, lovely selection of paper flowers. Thank you."

"Another stunning order dispatched and delivered in next to no time! Thank you so much they are great xxxx"

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